Community Reconnect

Community Reconnect: Gift your old smart devices

There are approximately 1.5 million homes in the UK without internet access. As part of Community Reconnect, we provide a very practical solution for these individuals to become digitally connected, in addition to reducing the amount of e-waste generated.

The process is straightforward:

Our team cleans, data-wipes, and redistributes your old smartphone to someone in need. Each recipient receives 6 months’ free data, minutes and texts provided by Vodafone. As of today, we have re-homed hundreds of smartphones. We can do a great deal to increase the number of people who are digitally connected.

Is your old phone eligible? 

Your smart device must:

  • Be in good working order. Neither the screen nor the back should be cracked.

  • Be a smartphone or tablet (e.g. an iPhone or an Android device)

  • Hold charge

Please send the charger if you have one, but it is not necessary.

Does everything look good? Please sign up below to receive a free post envelope. 

Please check out what to do with your smart device before posting. You do not need to visit the post office once the envelope is completed, simply place it in a postbox.

How does it work?

Please fill in this form to receive instructions on gifting your smart device. To receive a freepost envelope, please complete the application below.

If you have a working charger you’d like to donate along with the phone, we’d love to re-home it too!

Community Reconnect - Free Smart Devices

Millions of people in the UK don’t have access to the internet. Community Reconnect supports the community to reconnect with their families and friends, learn new digital smartphone skills, and access online community services. The need to digitally empower the elderly generation and vulnerable people has never been more crucial than now.   

How does Community Reconnect work? 

Each beneficiary receives; 

  • a non-committal sim with 6 months of free data, text and calls. 
  • a refurbished smart device and access to free digital skills training.  
  • up to 4 hours of one-to-one personalised training and support on developing their skills and confidence in using a digital device. 

Before the one-to-one training sessions, the digital inclusion training officer will carry out an initial assessment to ensure that the sessions can be tailored to your needs. The one-to-one training sessions will look at how to manage risk, access services, connect with family and friends and explore hobbies and interests online. 

Who can apply? 

Community Reconnect has been set up to help those who are digitally excluded, especially those vulnerable in the community. You will need to satisfy the following criteria: 

  • You currently do not have access to the internet. 
  • You do not have a smartphone or access to one. 
  • You are a resident of Greater London. 
What can we help with…
Each beneficiary receives a non-commital sim with free data, text, and calls, a refurbished smartphone and access to free digital skills training. We have already provided smartphones in the lockdown and now we will continue to help those that face barriers. Technology touches everyone, everywhere, and we want to be part of helping those who need it most! 
The Aishah Helps Community Reconnect Fund has been set up only to help those who are digitally excluded. You will need to satisfy the following criteria:
– You can clearly demonstrate that you currently do not have access to the internet 
– You do not have a smartphone or access to one
– You are a resident of Greater London

What happens if I do not meet your criteria?  

Please do not make an application to our fund if you do not meet the above criteria. Instead, use the following link to explore government assistance that may be available to you here.

What happens after I have submitted an online application form?  

If you have submitted all the information required and your application is successful, we will contact you. If you have not heard from us, unfortunately your application has not been successful. Therefore, it is very important that you submit all the information requested.  

Privacy promise  

We will always store your personal details securely. We will use them to provide the service that you have requested and communicate with you in the way(s) that you have agreed to. Your data may also be used for analysis purposes, to help us improve our services and communicate with you most effectively. We will only allow your information to be used by suppliers working on our behalf and we will only share it to deliver a service to you or if required to do so by law. For more details about how we process your data please contact us on 

Apply Now  

This fund is intended to support people who are unable to receive support from other benevolent funds. If you receive support from the Aishah Help Fund and you knowingly do not meet our criteria, you will be depriving someone in need of vital support. If you are genuine and enquiring on behalf of someone, please take their consent and complete the form below. 

Technology touches everyone, everywhere, and we want to be part of helping those who need it most! 

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