Community Reconnect

Covid- 19 has brought new challenges to the 2.7 million people in the UK that don’t have access to the internet and Community Reconnect aims to support the elderly community to reconnect with their families and friends in the digital world. The beneficiaries will learn new digital smartphone skills which will enable them to communicate using modern technology. The need to digitally empower the elderly generation has never been more crucial than now. Community Reconnect will make a difference in people’s lives by allowing them to build their online skills and access online community services and reconnect with family and friends. 

What can we help with…
Each beneficiary receives a non-commital sim with free data, text, calls and a new smartphone by Nokia and access to free digital skills training. We have already provided smartphones in the lockdown and now we will continue to help those that face barriers. Technology touches everyone, everywhere, and we want to be part of helping those who need it most! 
The Aishah Helps Community Reconnect Fund has been set up only to help those who are digitally excluded. You will need to satisfy the following criteria:
– You can clearly demonstrate that you currently do not have access to the internet 
– You do not have a smartphone or access to one
– You are a resident of Greater London

What happens if I do not meet your criteria? 

Please do not make an application to our fund if you do not meet the above criteria. Instead, use the following link to explore government assistance that may be available to you: 
What happens after I have submitted an online application form? 
If you have submitted all the information required, and your application is successful, we will contact you. If you have not heard from us, unfortunately your application has not been successful. Therefore it is very important that you submit all the information requested. Our staff and volunteer are working hard to meet the high demand for help from this fund. 
Privacy promise 
We will always store your personal details securely. We will use them to provide the service that you have requested, and communicate with you in the way(s) that you have agreed to. Your data may also be used for analysis purposes, to help us improve our services and communicate with you most effectively. We will only allow your information to be used by suppliers working on our behalf and we will only share it to deliver a service to you or if required to do so by law. For more details about how we process your data please contact us on 
Apply Now 
This fund is intended to support people who are unable to receive support from other benevolent funds. If you receive support from the Aishah Help Fund and you knowingly do not meet our criteria you will be depriving someone in need of vital support. If you are genuine and enquiring on behalf of someone, please take their consent and complete the form below.

Community Reconnect: Gift your old smartphone

There are approximately 1.5 million homes in the UK without internet access. As part of Community Reconnect, we provide a very practical solution for these individuals to become digitally connected, in addition to reducing the amount of e-waste generated.

The process is straightforward:

Our team cleans, data-wipes, and redistributes your old smartphone to someone in need. Each recipient receives 6 months’ free data, minutes and texts provided by Vodafone. As of today, we have re-homed over hundreds of smartphones. We can do a great deal to increase the number of people who are digitally connected.

Is your old phone eligible? 

Your old phone must:

  • It should be a smartphone (e.g. an iPhone or an Android device)

  • Neither the screen nor the back should be cracked

  • Hold charge

Please send the charger if you have one, but it is not necessary.

Does everything look good? Please sign up below to receive a freepost envelope*. 

Please check out what to do with your phone before posting. You do not need to visit the post office once the envelope is completed, simply place it in a postbox.

How does it work?

Please fill in this form to receive instructions on gifting your phone. To receive a freepost envelope to send your phone in, please provide your address below when signing up.

If you have a working charger you’d like to donate along with the phone, we’d love to re-home it too!